In the event of cancellation, the Terms and Conditions for the Hotel Industry 2006 (AGBH 2006) shall apply.
Up to 3 months before the agreed date of arrival of the guest at the latest, the accommodation contract may be cancelled by unilateral declaration by the contracting party without payment of a cancellation fee.
Outside the period stipulated in § 5.5, cancellation by unilateral declaration by the Party shall only be possible upon payment of the following cancellation fees:
- up to 1 month before the day of arrival 40 % of the total arrangement price;
- up to 1 week before the date of arrival 70 % of the total arrangement price;
- 90 % of the total arrangement price in the last week before the date of arrival;
- in the event of no-show or early departure, we charge the arrangement price.
Please note that we can only accept cancellations in writing.
Be on the safe side and take out travel cancellation insurance. More information on insurance products:
Hotel cancellation plus: information
Hotel cancellation premium: information