In the event of border closures, travel warnings for Tyrol, officially imposed hotel closings or a renewed lockdown by the government, we offer you as our guests the following alternatives:

• You can rebook your vacation in the Föhre for a different period. In this case, the deposit would remain at the hotel and be used for the newly booked vacation. Of course you can give us the new desired date after a few months.
• You can cancel your vacation with us free of charge. In this case we will of course immediately transfer the deposit back to you. For this we need your account details (IBAN and BIC).

If the government closes the border during your holiday in the Föhre, you can of course leave at any time and the remaining days booked will be canceled free of charge.

Despite the difficult times, we are trying very hard to give you and your family a safe holiday to your heart’s content with us in the Föhre.

If you have to cancel your holiday with us in the Föhre for any other reason, we adjusted our cancellation policy for winter 2021/2022:

• You can cancel free of charge up to 14 days before arrival.
• From 13 days to 8 days before arrival, the cancellation fee is 70% of the travel price.
• If you cancel within the last week before arrival, we will charge you 90% of the travel price.
• In the event of early departure, 100% will be charged.
• The guest who does not make use of the booked room or services without giving notice in time shall pay the contractually agreed price in full.

Be on the safe side and take out travel cancellation insurance. The European travel insurance also offers cancellation cover in case of Covid-19 illness. More information on insurance products:

Hotel cancellation plus: information

Hotel cancellation premium: information

Required for your arrival and check-in:

-In our house, we have adapted some procedures to the applicable hygiene and safety regulations. This applies to rules of conduct, the design of our offers and also to internal procedures.
We would like to briefly inform you about them here. However, as the requirements can change constantly, our measures will be changed and adapted accordingly.
We are not an authority and cannot provide legally binding information. All information is provided without guarantee, errors and changes excepted.

From 24 March 2022:

• –FFP2 mask in public places (indoor), in means of transport, in commerce, in services close to the body, in hotels, in sports facilities (except when practicing sports), at work, in cultural and recreational facilities, as well as in hospitals, nursing homes and homes for the elderly. In the catering industry, the mask can be removed on the spot.
• Cable cars: In enclosed means of transport and rooms (e.g. approach areas) of cable cars, the mandatory wearing of an FFP2 mask applies. In chairlifts and cable cars with wind hoods, masks are not mandatory.
• Exception children: up to 6 no mask obligation, from 6-14 mouth-nose protection.

– A new, relaxed entry regulation will apply. From this point in time, entry into Austria with a 3G proof (vaccinated, recovered or tested) is possible
– This does’nt apply for virus variant areas

For more information, please visit the Ministry’s website: Ministry of Social Affairs

For your journey home:

– Please inform yourself in advance about the applicable travel regulations to your home country.

With your care you protect yourself as well as the other guests and your hosts!

www.willkommen.tirol